So today was relatively uneventful if you discount the 100000000 people that felt the need to call for a "quota" a "quotification of the quantitavation quotation" seriously? Everytime I get a person who says "I want a quota" I am screaming in my head 7, 39, 42! I am amazed at the sheer ignorance of people. AMAZED! My favorite was from a woman named Viola... she called me for a quote (not a quota thank god) and so I had to ask several questions to accurately quote her. I started with "OK mam what is your name?" To which I get the response "Viola"... and there was about 30 seconds of silence which doesn't seem that long on here but count out 30 seconds of silence and see how awkward that gets... anyway so i then ask "What is your last name?" to which i hear "why do you need that?" and in my head i am thinking "look lady this isn't quid pro quo we are not playing 20 questions... " so i inform her that i need it to do her quote... so she tells me her name (those of you who know me personally know who she is and how she sounds in my best viola impersonation but for those of you who don't imagine the stereotypical NY 40 year 5 pack a day jewish smoker and you have what is the voice of viola and hopefully she looks just right to fit the bill) moving on... so the next question is what is your date of birth... now call me crazy but I don't personally find that questions terribly intrusive apparently viola does so i get the why do you need that questions to which i answer to give you a quote (i realize i am more lazy with punctuation at this point quit whining and deal punctuation and capitalization just slow this party bus down my friend) now this is where she lets me in on the common misconception a lot of people have about insurance agents... we do NOT have a list of vehicles (all in the world) and how much it takes to insure them... w/ all coverages... and rate changes.... if we did then why would you need us? why not just download that list and be done with it... or google it... anyway so the next questions is do you currently have insurance to which i get... no why... cause if you do then you get a discount... well can you just tell me the rate... no i can't you old bat i can't give you the freaking rate cause you haven't answered all the questions! so i ask her about her driving history and everything i ask her i get why do you need that? so then i get to the make or break question... this one makes lots of people hesitate... what is your social security number... k here is where i will let you in on a trade secret... i could give a crap what your social is... in this economy you have the same crap credit i do otherwise you wouldn't be calling me for a freaking quota... so this is what i like to call the mexican stand off moment when ms viola informed me that i wasn't getting her damn social and she doesn't like me asking all those questions and then she hung up on me... HUNG UP who does that? (nazis that's who thanks for that line Culver) so i deal with 100 violas a day but not with the osm (sound it out) voice she has... if everyone sounded like viola my life would be much happier...
on a side note i have nose polyps... wtf... that is ridiculous... what is more ridiculous is that the whole reason i found out i have them is i blew what i immediately thought was brain out of my nose... later i realized it looked more like hamburger meat and there after referred to it as the nose burger which i then froze in the dead animal freezer and took with me to the dr appointment... and the dr didn't know what it was so i took it to the other dr and he said he didn't want to see it that he saw the polyp in my nose and now i have to let them scan my cat... which is freaking me out cause i didn't think it was gonna be a thing other than some meds and done... so now surgery... ON MY FACE ... face surgery was not on my bucket list... so i am bummed about that... on an up note i have started randomly blogging... and will work on punctuation and capitalization one day or maybe just do it all in caps and dot dot dot like i have been for years... don't judge me so this is the kick off to my blog...
in conclusion viola and noseburgers... carry on
Subscribe to:
Post Comments (Atom)
It's your blog. Punctuate as you see fit.
ReplyDeleteAnd *snerk* nose burger? Seriously? Lol! I am sorry that you have to have surgery, though. That's definitely no fun.
Also, Viola sounds a gem! I'll bet she calls three other insurance agencies and does exactly the same thing to them. :P